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NatWest Bank hit be cyberattack.....again!!!

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Post  Panda Sat 28 Dec - 10:27

NatWest and RBS
The banks have been hit by problems before



Email
NatWest has been hit by a cyberattack, leaving customers unable to access online accounts.

The bank's online banking service was disrupted after it was deliberately bombarded with internet traffic.

Twitter users tweeted to say they could not access their bank accounts to pay bills or transfer money.

@TomGilchrist wrote: "Do other banks computer systems/services go down as much as NatWest? I assume not. Time to move banks I think."

@AleexReid tweeted: "Just joined Santander. Fed up with NatWest. Another computer failure tonight. #welldone."

A NatWest spokesperson said: "Due to a surge in internet traffic deliberately directed at the NatWest website, some of our customers experienced difficulties accessing our customer web sites this evening.

"This deliberate surge of traffic is commonly known as a distributed denial-of-service (DDoS) attack.

"We have taken the appropriate action to restore the affected web sites. At no time was there any risk to customers. We apologise for the inconvenience caused."

At the beginning of December all of RBS and NatWest's systems went down for three hours on one of the busiest shopping days of the year.

The group chief executive Ross McEwan described that glitch as "unacceptable" and added: "For decades, RBS failed to invest properly in its systems.

"We need to put our customers' needs at the centre of all we do. It will take time, but we are investing heavily in building IT systems our customers can rely on."

RBS and NatWest also came under fire in March after a "hardware fault" meant customers were unable to use their online accounts or withdraw cash for several hours.

A major computer issue in June last year saw payments go awry, wages appear to go missing and home purchases and holidays interrupted for several weeks, costing the group £175m in compensation.

This latest problem is the fourth time in 18 months RBS and NatWest customers have reported problems with the banks' services.
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Post  Badboy Sat 28 Dec - 16:40

IT IS PROBLEMS LIKE THESE WHICH SEEM TO BE CAUSING CUSTOMERS TO SWITCH BANKS,COMPUTERS BEING DOWN/ERRORS ETC
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Post  wjk Sat 28 Dec - 17:28

Is this yet another cyber attack? OMG!
Its getting ridiculous, they'll have no customers left at this rate!
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Post  Badboy Sat 28 Dec - 17:36

CYBERATTACKS AGAINST BANKS AND OTHER FINCANCIAL INSTITUATIONS ARE INCREASING.
MORE NEEDS TO BE DONE.
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Post  Panda Sat 28 Dec - 17:54

Well when cyber attacks can hit Banks, not once but twice, these are very clever attackers and you have to wonder whether they are young anti=bank clever students or serious foreign contenders to take over from British banks as the market place for the World. The Libor crisis and currency manipulation has seriously affected Western Banks integrity.
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